Terms and conditions

To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address customercare@faizcouture.com. We may also change registration requirements from time to time.

 Some of the benefits you’ll be able to enjoy by registering with us for a FAIZ COUTURE account:

• Track your orders and review past purchases
• Request your return or exchange directly from your account
• Build a customized Wish List to create personalized outfits.
•  shopping lists for increased convenience
• Add sold out items to your Wish List so you can see if more stock arrives
• Save your address and card details so you can shop even quicker next time
• Manage your account details, address book and email preferences

To create an account, simply click on LOGIN and then REGISTER NOW to fill in your details. The account password you create should be unique and kept secure, and you must notify FAIZ COUTURE immediately of any breach of security or unauthorized use of your account.

Should you have any issues with your account or need any help in relation to it, then please do not hesitate to contact our Customer Care team. However, please note that we can only communicate with the named account holder in relation to any questions, changes or cancellation of an account.

Forgotten password

If you have forgotten your password, click here to change it or follow the FORGOTTEN PASSWORD instructions on the SIGN IN page. For security reasons we are unable to send your password via email.